Below you'll find answers to some of the questions we frequently receive from our customers. If you have additional questions or need more information, please send us an online inquiry or call our Customer Representatives at 866-324-7916.
General Questions
Is it safe to buy jewelry online?
Yes, we use Secure Socket Layer (SSL) data encryption technology to ensure a secure shopping experience.
Who is JewelryShopping.com?
We are an online jewelry store offering a wide selection of unique jewelry pieces with cost savings passed on to our customers.
Ordering and Payment
What are my payment options?
We accept Visa, MasterCard, Discover, American Express, PayPal, Amazon Checkout, and more.
Does JewelryShopping.com charge sales tax?
We charge sales tax only for orders shipped to Florida.
Can JewelryShopping.com ship orders outside the United States?
Yes, we accept international orders, though some countries are restricted.
Shipping and Returns
What are my shipping options?
We offer complementary ground shipping on all orders over $135 within the continental USA. International shipping costs are calculated at checkout.
What is your refund policy?
We offer a 30-day money-back guarantee on all jewelry and watches, with some exceptions. Please check our return policy for specific details.
How do I return an item I purchased?
Contact our customer service for a Return Authorization Number (RMA) and follow the instructions provided by our representatives.
How long does it take to get my order?
In-stock items are generally shipped within 24 hours (Monday to Friday). Delivery time is usually 4 business days from shipping.
What if I don't get my order in the standard time frame?
If you don't receive an order confirmation, please contact our Customer Service at 866-324-7916 or send us an online inquiry.
Jewelry Care
What's the best way to care for and clean jewelry?
Use warm, soapy water and a soft brush for cleaning. Avoid harsh chemicals and store pieces separately to prevent scratches.
Why do similar pieces of jewelry have different prices?
Factors like weight, design, and finishes affect the value of jewelry. Designer pieces or those with special finishes may cost more.
Privacy
What information does JewelryShopping.com gather about me?
We collect your name, email, billing and shipping addresses, phone number, and payment information during purchases.
How does JewelryShopping.com use information it gathers about me?
We use this information to process orders and improve our services. Refer to our privacy policy for detailed information.
Cookies
We use cookies to enhance your browsing experience. You can disable cookies through your browser settings if you prefer.
Usage Tracking
We track site traffic to compile overall statistics, helping us improve our products and services.
Need Help?
Contact us at 866-324-7916 or send an online inquiry for any assistance.
Address:
Bestpricejewelers.com.inc / DBA / Bijou.inc
15880 Summerlin Rd #300 Box #301
Fort Myers, FL 33908
United States